Welcome to Click Discovery Ltd , your one-stop-shop for all your travel booking needs. We offer a wide range of online booking services for hotels. Please take a moment to review our booking policy to ensure that you understand our terms and conditions before making any reservations.
Booking Process
Our booking process is designed to be simple and user-friendly. You can search and compare prices for various accommodation services on our website or mobile app. Once you have found your preferred accommodation option, you can proceed to make your booking by following the prompts on the website or mobile app. You will be required to provide your personal details, including your name, contact details, and payment information. You can choose to pay
using any of the payment methods accepted on our website or mobile app. Once your booking is confirmed, you will receive a confirmation email with your reservation details.
Payment Policy
We accept only payment by PAY BILL M-PESA method. The payment policy for each reservation is clearly indicated on our website or mobile app.
Please note that full payment may be required at the time of booking.
Cancellation Policy
We understand that travel plans can change, and that's why we have a flexible cancellation policy. The cancellation policy may vary depending on the single accommodation you are booking. The cancellation policy for each reservation is clearly indicated on our website or mobile app. In general, cancellations made within a certain timeframe before the travel date may be subject to cancellation fees. The cancellation fees may vary depending on the reservation and the time of cancellation. Please refer to the cancellation policy for each reservation accommodation for more information.
Refund Policy
If you cancel your booking within the allowed time frame and are entitled to a refund, we will process your refund as soon as possible. The refund policy may vary depending on the reservation you are booking. The refund policy for each reservation is clearly indicated on
our website or mobile app.
Changes to Bookings
If you need to make changes to your booking, please contact us as soon as possible. The change policy may vary depending on the reservation you are booking.
The change policy for each reservation is clearly indicated on our website or mobile app. Please note that changes may be subject to fees, and availability may not be guaranteed.
Liability
We strive to provide accurate and up-to-date information on our website and mobile app. However, we do not guarantee the accuracy, completeness, or suitability of the information provided. We are not liable for any damages, losses, or expenses that may arise from the use of our website or mobile app or from any travel services booked through our website or mobile app.
If you have any questions or concerns regarding our booking policy, please do not hesitate to contact us. You can reach us through the following channels:
Email: clickdiscoveryltd@gmail.com
Phone: +254 0725208942
Address: Sabaki Center - 80200, Malindi
We are committed to providing you with exceptional customer service and support, and we look forward to helping you book your booking with us.
